Manager_ Inside Sales at HealthifyMe
Bangalore, IN
Position Summary

Sr. Manager/ Manager- Inside Sales will be primarily responsible for
•Driving sales and achieving sales targets
•Ensuring operational efficiency of the inside sales team
•Conducting periodic Performance Reviews, and
•Developing & retain high performing associates.



Job Description
•Lead a team of inside sales associates in attaining revenue goals
•Roll out new sales initiatives, targeted pitches and modified sales approach depending on the campaigns you will be driving
•Manage operational requirements and monitoring of metrics like conversion, average conversion value, talk time, NPS etc.
•Report weekly & monthly metrics
•Enable, participate and drive sales training
•Prepare sales pitches and provide inputs to upgrade the existing sales collateral
•Strategize the complete sales process from opportunity creation to closure
•Plan & drive campaigns alongside brand marketing
•Track and report Key Performance Indicator data for your team
•Coordinate with Quality & Customer Delight teams to analyze Areas Of Improvements and development plans
•Daily briefings to:
• review team performance
• discuss unique experiences on calls/chats with resolution
• share updates on Promos & Campaigns
• discuss strategy and motivate associates to achieve set targets
•Address prospective/existing customers concerns (handling escalations)
•Conduct Monthly Performance Reviews:
• present performance trends for individual’s stats
• guide the associate to set objectives and plans to achieve them
• ensure adequate support provided to better performance
•Review and assess impact of changes within the Sales team and other related functions/departments and provide necessary feedback to relevant stakeholders
•Monthly performance review with Senior Management showcasing Highs & Lows of the team



Requirements
•Immaculate selling skills
•6+ years of experience in inside sales
•You should be able to design & deliver sales campaigns, create sales pitches, training & mentor your team to deliver
•Excellent communication skills and analytical capabilities
•Hands on, driven, aggressive and target oriented
•Having people management experience is a plus