Key Account Manager at Aasaanjobs
Mumbai, IN / Gurgaon, IN
Key Account Manager will be responsible for setting up operations of interviewing candidates as well as maintaining relationships with existing clients by providing excellent customer service. He will be Responsible of Cross Selling and Upselling the existing customers. The Key Account Manager will partner with the management team to analyze staffing, organizational structures, production volume, responsibilities, and utilization trends in order to develop staffing guidelines for each facility. This person will work closely with the Operations Head to understand standard concepts, practices, and procedures within the firm.

Manages the entire client staffing operations onsite, including:

Create and manage the entire candidate screening process at the required temp staffing location
Present job offer, negotiate, close the transaction, and confirm start date and compensation; In cases where the candidate is not selected, tactfully informs candidate the same
Use a workforce planning/ timekeeping system to create and schedule balance of volume of sourced candidates from multiple agencies to the assessment centers
Manage the influx of candidates from the recruitment agencies in coordination with the business development team
Coordinate with Business Development team to create seamless sourcing structure at the required temp staffing location
Assist in maintaining internal workforce data and reports, including: productivity, employee hours/ overtime, and contract labor tracking and monitoring
Manage and coordinate Legal and Payroll operations and process, including
Handle any disputes that may arise with the client or employee or both, in coordination with our legal firm
Oversee payroll management team to make sure that we comply with all statutory compliances
Contribution to continuous improvement of processes, procedures and systems to ensure payroll systems remain fully operational at key processing and reporting times
Maintain up-to-date contracts with all temporary labor placement companies, and maintain current list of negotiated rates
Gathering feedback on employee performance and customer satisfaction
Completing employee performance reviews at regular intervals and managing staff recognition and discipline